dcf ombudsman. Most children who require foster care have been abused or neglected, and they have major developmental, physical and emotional needs that require a variety of. The Department of Child Safety (DCS) and the State of Arizona Ombudsman-Citizens’ Aide Office Various statutes in the Arizona Revised Statutes Titles 8 and 41, require the Department of Child Safety (DCS) to permit the State of Arizona Ombudsman-Citizens’ Aide Office unrestricted access to all DCS records, with few exceptions. This page, DCF Cape Cod & Islands Area Office, is. Investigations yield both case-specific recommendations and recommendations for systemic changes within the child welfare system. Give the name(s) of the DCF employee(s) or service provider who committed a wrongdoing such as falsification of records, fraud, waste, or mismanagement of State personnel, equipment, or monies. The DCF Ombudsman’s Office is a resource for parents, foster and adoptive parents, advocates, legislators, and others who have questions or concerns regarding DCF programs, policies or services. Follow DCF Visit our Facebook page. TO CONTACT THE OMBUDSMAN-CITIZEN'S AIDE OFFICE CALL: Phoenix: (602) 277-7292 Statewide toll-free: 1-800-872-2879. The DCF Office of Advocacy assists the Department in its mission to keep New Jersey families safe, healthy and connected by providing information and . Protect your family and your rights with expert legal help. · Child Welfare - Child welfare is the state's system of investigating and preventing . gov/-/media/dcf/Ombudsman/pdf/OmbudsmanBrochure-2018. Contact and email info Long-Term Care Ombudsman Program 4040 Esplanade Way, Suite 380 Tallahassee, FL 32399-7000 850-414-2323 or toll-free 1-888-831-0404 Fax: 850-414-2377 Email: [email protected] The Victorian ombudsman will investigate whether the public service has been politicised after a referral from state parliament's upper house. This office may be able to help you to resolve your complaint. Information about housing or benefits: 800-842-1508. If your contact with the DCF area office does not result in a resolution to your question or situation, please contact the DCF Ombudsman's Office at 860-550-6301. The DCF Office of the Ombudsman helps parents who feel DCF treated them unfairly. The ombudsman' s office must: 1. For information about housing or benefits,. The KanCare Ombudsman is Kerrie Bacon. DCF OFFICE OF THE OMBUDSMAN 617 748-2444. For more information, contact the Long-Term Care Ombudsman Program at 850-414-2323 or toll free at 1-888-831-0404. When seeking internal resolutions to issues, CFSA has established the Office of the Ombudsman to promote child safety and well-being. Foster Care, Adoption and KanCare. Florida Children's Ombudsman, Heather Rosenberg, speaks on Florida Children's Ombudsman program.   HUSKY Insurance HUSKY provides free or low-cost health insurance for children and people with children. After you dealt with a problem with your local DCF office, it may turn out the ombudsman has more power than you’d like, and he’s willing to go out of his way to help. Child Welfare Information. gov DCF Community Relations Office (OCR) works with families and youth, foster and adoptive parents, providers and citizens to investigate and resolve issues, with the best interest of children in mind. Box 729 Trenton, NJ 08625-0729 Phone: 1-855-INFO-DCF (1-855-463-6323). This website is a work-in-progress. DCF has an "Office of the Ombudsman. IAIU consists of a central office and four regional offices. DCF Appoints Children’s Ombudsman. As a quick summary: the ombudsman program is funded through the Department of Elder Affairs and its purpose is to be an advocate for the health, safety, welfare and rights of residents in adult family care homes, assisted living facilities and nursing homes. Home Kansas Long Term Care Ombudsman Office. The Office of the Ombudsman is available to answer questions about your DCF case, DCF policy and practices, and respond to concerns you may have. For the DCF Ombudsman, call 1-866-637-4737. Directory of Divisions and Offices. DCF Ombudsman’s Office, 617-748-2444: The Ombudsman’s Office is a resource for DCF clients, foster and adoptive parents, and others who have concerns about DCF programs, policies, or service delivery. DCF had offered the ombudsman as a place for frustrated foster parents to go, whether it was over a problematic social worker or poor communication with a foster care provider. The Ombudsman’s Office can work with you and your local MA DCF office to solve problems. o Phone: 1-855-643-8180 o Relay: 711 o Email: KanCare. However, it doesn't appear that DCF and social services in Missouri communicated about Adrian's whereabouts. October 2020: Assembly Health Committee Hearing on Medical Complexity. Their phone number is (617) 748-2444. The Ombudsman provides education; receives and reviews complaints; provides advocacy for families; makes recommendations; and, makes reports. Many times, we find that an explanation of an action we have taken is all that is needed to resolve the problem. The Department believes that this legislation is unnecessary. The CHFS Ombudsman and Administrative Review (OOAR) is an advocate for citizens and works to ensure those seeking public services are treated fairly. Office of the Health Care Ombudsman and Bill of Rights. The Ombudsman’s Office responds to questions and issues, and can act as a mediator to help resolve problems. Contact the office at 860-550-6301. , the Ombudsman has signs or symptoms of COVID-19), facilities must, at a minimum, facilitate alternative resident communication with the ombudsman, such as by phone or through use of other technology. " Ombudsman or Child Advocates were established within states and/or Child Welfare to investigate complaints, concerns, or violations of children right's while in foster care. The State Council is composed of one active certified ombudsman from each local unit within a district (18 local units) plus three at-large members appointed by the Governor. The Arizona Ombudsman Citizen's Aide Office is available to handle inquires, concerns and complaints about agency actions, including DCS. An “ombudsman” is a person who looks into complaints. GOV Mailing Address: Office of Community Relations 505 Hudson Street Hartford, CT 06106 OUR MISSION The Office of Community Relation's mission is to provide a solution oriented, proactive approach to engage families and stakeholders. For Immediate Release: Thursday, September 1, 2016. The Ombudsperson is a liaison between DCFAS and the public, clients, and other governmental and private agencies. If you tried to solve a problem with your local DCF office and you are still unhappy, staff at the Ombudsman's Office can work with you and your local DCF office to. Paid and volunteer staff work to protect the quality of life and quality of care for Kansans who live in long-term care settings, such as nursing homes, assisted living facilities, and home plus facilities. If you would like to discuss case concerns or ask questions about case practice and policy, please contact the Office of the Ombudsman DCF Office of the Ombudsman | Mass. DCF hires foster care ombudsman By Dave Ranney | July 16, 2014 The Kansas Department for Children and Families is letting foster parents know that it has hired an ombudsman to hear their concerns. Welcome to your one-stop resource center for New Jerseyans with intellectual or developmental disabilities and their families. All investigations are confidential and provided at no charge. Agency Home Page Feature Box 2. DCF & community-based care lead agencies; authorizes district school boards to establish certain educational programs; designates children's ombudsman . October 2020: Assembly Human Services Committee Hearing on Abuse and Neglect. Investigates complaints made by or on behalf of residents. We believe it is important for government to embody a culture of customer service and to work with citizens to solve problems. Office of Ombudsman, we deliver people-focused customer service to the citizens of South Carolina and take pride in addressing your concerns as quickly and efficiently as possible. Child Abuse - To report call the Child Abuse Hotline at 1-800-362-2178. Office of the Ombudsman Inquiries. DCF Cape Cod & Islands Area Office | Mass. If you are not feeling emotionally, spiritually, or physically ready to recover and grow after foster. The Connecticut Ombudsman listens, discusses, answers questions, provides information, and identifies options and strategies for resolving a conflict situation. Unlimited chats, plus legal document & small-claims court help. the Long-Term Care Ombudsman, and the KanCare Ombudsman. There is an Ombudsman's Office that fields complaints from families, service providers, foster parents and citizens. Connecticut DCF Court Monitor Office. DCF operates with an internal ombudsman who reports directly to commissioner Joette Katz. Live Chat with State Information Center. ~Heather Cox Rosenberg appointed to work with youth and young adults in care~.   InfoLine Call 211 for a general directory. Massachusetts Department of Children and Families. Department of Children and Families Office of the Ombudsman 505 Hudson Street Hartford, CT 06106 State of Connecticut Department of Children and Families Office of the Ombudsman We are here to help you! Let your voice be heard! What is the Ombudsman Office? The Ombudsman’s Office serves clients, foster and adoptive parents,. If you tried to solve a problem with your local DCF office and you are still unhappy, staff at the Ombudsman's Office can work with you and your local DCF office to solve problems. The DCF Ombudsman's Office is a resource for parents, foster and adoptive parents, advocates, legislators, and others who have questions or concerns regarding DCF programs, policies or services. (860) 496-5700 : ABRAHAM, Bis S. If you (or someone you know) lives in a long-term care facility and has a problem or concern, please contact us. Location: 12 miles from New Britain. The Ombudsman staff can provide information regarding the appropriate steps you can take to address a problem you may be experiencing with DCF or direct you to additional sources of help or information. gov An official website of the Commonwealth of Massachusetts Here's how you know. Family Law Resources :: The Children's Law Center of. Can I stay in DCF when I turn 18? If. The KHI News Service is an editorially independent initiative of the Kansas Health Institute. Mailing Address: 505 Hudson Street. When to contact the Office of the Ombudsman: If you have general questions If you have concerns about your case If you have questions about DCF policies and services Ask a question here or call us at (617) 748. TALLAHASSEE – The Florida Department of Children and Families today announced the appointment of Heather Cox Rosenberg as the children’s ombudsman. Department of Children and Families Office of the Ombudsman 505 Hudson Street Hartford, CT 06106 State of Connecticut Department of Children and Families Office of the Ombudsman We are here to help you! Let your voice be heard! What is the Ombudsman Office? The Ombudsman's Office serves clients, foster and adoptive parents,. Legislative contact and information 1-929-277-7848 EXT DCF Ombudsman DCF Ombudsman investigates complaints about the handing of DCF cases and open investigations Crime Victim Services, Center for us To report abuse, neglect, or exploitation, please call toll- free 1-800-962-2873 us To report abuse, neglect, or exploitation, please call toll. Suite 514 Pensacola, Florida 32502 850- 595-0469 Fax: 850- 916-6722 Serving: Escambia, Santa Rosa, Okaloosa, & Walton Counties PANHANDLE 4040 Esplanade Way Tallahassee, FL 32399 850- 921-4703 Fax: 850-391-1382 Serving: Holmes, Jackson, Washington, Bay, Calhoun, Read More. During that time, the office has grown from 1. In February, the former Labor minister Adem. Ombudsman (Complaint Department) (860) 550-6301: Ombudsman (Toll Free) (866) 637-4737 DCF FACILITIES : Albert J. Kansas Long-Term Care Ombudsmen are advocates for residents rights. DCF hires foster care ombudsman The Kansas Department for Children and Families is letting foster parents know that it has hired an ombudsman . Our role is to respond to consumers, foster and adoptive parents, advocates, legislators and concerned citizens . com 844-KIDS-FLA The Children’s Ombudsman will protect the confidentiality of the complainant’s identity to the extent allowed under the law. Jennifer Greene Pronouns: she/her/hers. June 2021: Assembly Women and Children Committee Hearing Regarding DCF’s Supports and Services for Children with I/DD. DCF Ombudsman DCF Ombudsman investigates complaints about the handing of DCF cases and open investigations. Learning about in-home services, also called Home and Community Based Services (HCBS) Be respectful, encouraging, resourceful and helpful. Similarly, DMHAS is now in the process of establishing an ombudsman position. Sam Brownback's office, started July 1. New Jersey designated Disability . The bill would establish an independent DCF ombudsman to give children in the care and custody of the department an avenue to have any complaints or grievances heard, reviewed and addressed. If in-person access is deemed inadvisable (e. Speaking on WNPR’s Where We Live, Katz refuted the assertion of parents who say the ombudsman is non-responsive and disrespectful to them. You can work with the Ombudsman’s Office to resolve an issue if you have attempted to resolve it with your local DCF office but are still dissatisfied. DCF, Florida Children's Ombudsman. Ombudsman’s staff on how to interpret the legal jargon utilized and/or to express a poor relationship with their court appointed attorneys. The Arizona Ombudsman Citizen’s Aide Office is available to handle inquires, concerns and complaints about agency actions, including DCS. Please see the list below to make sure your complaint is filed with the right people. Child Abuse Hotline 1-877-NJ ABUSE (1-877-652-2873). The Health Care Ombudsman Program was established by the Council of the District of Columbia to assist individuals insured by health plans in the District of Columbia and to assist uninsured District of Columbia consumers. Foster care services are for children and families in cases when a court has found the child to be in need of care and the parents are not able to meet the safety needs of their child. The KanCare Ombudsman Office can help with: Responding when you disagree with a decision or change. org Note: Under Florida law, email addresses are public records. receive child welfare related services,” DCF Secretary Laura Howard said. Since the State of Arizona Ombudsman-Citizens'. Freed said foster parents are encouraged to contact Burget at [email protected] (860) 638-2600 : ABDUL-LATEEF, Shaneka N. DCF Ombudsman Ken Mysogland said children are not removed because of poverty. When submitting a complaint, please be as specific as possible. The Florida Ombudsman Program, which advocates for quality long-term care, provides these common agency numbers for reference: Agency for Health Care Administration (AHCA) --- 1-888-419-3456. The Ombudsman is established within the Department of Children and Families within the Office of the DCF Commissioner with authority as an independent advocate for children and families. Chat 1:1 with a Lawyer for personalized help in minutes. DCF Secretary Rebecca Kapusta and Children's Ombudsman Heather Rosenberg showing their support for an amazing foster and adoptive mother who . To get more information, call 877-284-8759. Department of Social Services (DSS). Los Angeles County Department of Children and Family Services Youth Ombudsman Office. As elder law attorneys, many of us are already familiar with the Florida Long Term Care Ombudsman Program. Questions concerning Coronavirus and CT DCF, can be sent via email to: DCF. Street Address · Mailing Address · Directions ; 105 Pleasant Street Concord, NH 03301 · Office of the Ombudsman NH Department of Health & Human Services 129 . The Ombudsman's Office responds to questions and issues, and can act as a mediator to help resolve problems. Children and Young Adults in Out-of-home Care; Specifies rights of children & young adults in out-of-home care; provides roles & responsibilities of DCF & community-based care lead agencies; authorizes district school boards to establish certain educational programs; designates children's ombudsman within DCF & provides responsibilities of. Sacramento County Department of Child, Family and Adult Services Ombudsperson is a neutral party who helps resolve complaints or answer questions about DCFAS Agency policies or practices. Pursuant to Chapter 23 Laws of 2013, the term "ombudsman" was replaced by "ombuds. If you tried to solve a problem with your local DCF office and you are still unhappy, staff at the Ombudsman’s Office can work with you and your local DCF office to solve problems. all requests for reasonable accommodations and auxiliary aids and services for DCF-involved parents with disabilities and the status of those . They are an avenue beyond the DCF office that you can contact for different aspects of the case; including issues with DCF office, the policies, actions or service plan that is being involved with. They are an avenue beyond the DCF office . Duties include: Assisting with questions and concerns Providing references for agency services Clarifying or explaining complex issues Resolving disagreements and advocating solutions Fulfilling public records requests Public Records - Florida has a very broad public records. Kim Buxembaum, Director, Office of Special Education. What the Children's Ombudsman Can Do · Listen and be a voice for children and youth · Take complaints about placement, care, or services without fear of . GOV Mailing Address: Office of Community Relations 505 Hudson Street Hartford, CT 06106 OUR MISSION The Office of Community Relation’s mission is to provide a solution oriented, proactive approach to engage families and stakeholders. (860) 550-6484 : ABDI, Mohamoud I. Do you have questions, comments, or complaints?. Solnit Children's Center-South Campus. The Foster Care Ombudsman can answer questions or help you resolve a complaint about your foster care. DCF's Institutional Abuse and Investigation Unit (IAIU) is responsible for investigating allegations of child abuse and neglect in out-of-home settings such as foster homes, residential treatment centers, schools and detention centers. Report abuse or neglect online. Massachusetts Department of Children & Families. Call us at: 1-888-831-0404 (toll-free) or 1-850-414-2323. DEPARTMENT OF CHILDREN AND FAMILIES. Generally, a review or investigation must occur at the local/county level before the State agency becomes involved. DCF Ombudsman's Office, 617-748-2444: The Ombudsman's Office is a resource for DCF clients, foster and adoptive parents, and others who have concerns about DCF programs, policies, or service delivery. Executive Office of Health and Human Services. Since the State of Arizona Ombudsman-Citizens’. Thus, in the case of the DCF ombudsman, the commissioner first established the position at Long Lane School as part of the formal grievance process for residents. If concerns persist, contact the Office of Child Protection Ombudsman at (801) 538-4589 or [email protected] Glossary of Child Welfare Terms · Findings and Appeals · Child Welfare Ombudsman · Preventing Child Abuse · Youth Transitions » · Youth Transition Services. We strive to understand the problem presented while emphasizing a strength based. The DCF Office of the Ombudsman provides assistance to parents who believe that DCF has handled them unfairly. Description: *Children's Ombudsman is strictly for children and young adults WHO ARE ALREADY IN THE CHILD WELFARE SYSTEM *The Children's Ombudsman can . Our team is available from 9am - 4pm, Monday - Friday by phone at 855-781-9898, by videophone. It is good to understand what to expect when DCF begins an investigation “You have the right to contact the DCF Ombudsman's Office for . 2415 North Monroe Street Suite 400 Tallahassee, Florida 32303-4190 Phone: 850-487-1111 Fax: 850-922-2993. DCF believes that this legislation is unnecessary and the creation of a new office would result in a potential additional cost to the state. What the Children's Ombudsman Can Do Listen and be a voice for children and youth Take complaints about placement, care, or services without fear of retribution Serve as a resource to identify and explain relevant policy or procedures What the Children's Ombudsman Cannot Do Respond to emergencies or investigate allegations of abuse or neglect. Ombudsman's staff on how to interpret the legal jargon utilized and/or to express a poor relationship with their court appointed attorneys. Kansas Medicaid, known as KanCare, can be hard to understand. TO CONTACT THE OMBUDSMAN-CITIZEN’S AIDE OFFICE CALL: Phoenix: (602) 277-7292 Statewide toll-free: 1-800-872-2879. 5 staff positions to three full-time staff, two VISTA volunteers through AmeriCorps, long-term office volunteers, and interns from local universities that assist the office on a short term basis. The Ombudsman's Office tries to mediate and resolve problems that come to their attention about individual cases. As ombudsman, Burget’s annual salary is $52,000. August 2020: Assembly Committee on Women. How the office works? Once the Ombudsman's office receives an inquiry or complaint an. Since 2014, families or others with questions or. " An “ombudsman” is a person who looks into complaints. Milwaukee County Child Protective Services (MCPS) Complaint Process If you are unhappy with any aspect of our work, please contact us speak about your concerns. The Ombudsman’s Office can work with you and your local DCF office to resolve. Contact DCF Ombudsman Phone (617) 748-2444 Online Ask a question of the DCF Ombudsman. The Ombudsman is established within the Department of Children and Families within the Office of the DCF Commissioner with authority as an . You can reach the Ombudsman’s Office on their website or dial (617) 748-2444. Sean Brown, Commissioner Department for Children and Families 280 State Drive, HC 1 North Waterbury, VT 05671-1080 • DCF Public Records Requests • Statewide Public Records Requests • Nondiscrimination Policy / Grievance Policy. Cynthia Hoenes-Saindon, Special Education Ombudsman. The Office of Child Protection Ombudsman (OCPO) is an independent office created to investigate complaints about the Division of Child and Family Services (DCFS). (AP) — The new leaders of the Kansas Department for Children and Families are considering whether to fill the agency’s ombudsman position or to find new ways to address foster parents’ frustrations. Niomi Burget, a former aide in Gov. The Office serves clients, foster and adoptive parents, providers and citizens to resolve disputes and respond to inquiries concerning the Department, in the best interests of children. New Jersey Department of Health. If you have an issue with one of our programs and need resolution, we want to make sure it reaches the right person. Department of Children and Families/Adult Protective Services (DCF/APS) --- 1-800-962-2873. The ombudsman’s office would not be located in either DHS or DCF, but instead, would be in, but not of, the Department of Treasury and would provide information and communication to help resolve disagreements among those with disabilities and the departments providing services. DCF's Children's System of Care (CSOC), formerly the Division of Child Behavioral Health Services, serves children and adolescents with emotional and behavioral health care challenges and their families; children with developmental and intellectual disabilities and their families; and, children with substance use challenges and their families. Before filing a formal complaint, the DCS Ombudsman Bureau requires that complainants attempt to address their issues at the local level, by . Timeliness of DCF making referrals for services and the availability of needed programs for families are. AN ACT ESTABLISHING THE OFFICE OF THE DEPARTMENT OF CHILDREN. Ombudsman is a Swedish word that means "representative" or "agent. independent DCF ombudsman to give children in the care and custody of the department an avenue to have any complaints or grievances heard, reviewed and addressed. Director, Office of the Ombudsman. Each State designates a special office to monitor the delivery of services and to handle customer complaints related to child welfare. Office of Community Relations Call 1-866-637-4737. Who is the Ombudsman? Photo of Heather Rosenberg. Sean Brown, Commissioner Department for Children and Families 280 State Drive, HC 1 North Waterbury, VT 05671-1080 • DCF Public Records Requests • Statewide Public Records Requests. The New Jersey State Long-Term Care Ombudsman (LTCO) advocates for residents by investigating allegations of abuse, neglect, exploitation, crime and serious bodily injury of individuals living in a long-term care facility. Kansas DCF considers getting rid of ombudsman position. Report child abuse and neglect. Department of Children and Families P. DUI/DWI, divorce, real estate, child custody, drug testing. "When I hear that, I often then find out that they didn’t even try to contact the ombudsman’s office," she said. Ombudsman should adhere to the core principles of COVID-19 infection prevention as described above. Our aim is to provide you with information about the services and supports you need and deserve. Families Ombudsman _____ The Department of Children and Families (DCF) opposes Raised Bill 871. About Florida Children's Ombudsman, Heather Rosenberg. The Attorney General’s Office works to protect Kansas citizens and the Kansas Medicaid program by identifying, investigating and prosecuting Medicaid provider fraud, as well as physical abuse, neglect, and financial exploitation of dependent adults in residential care facilities and board and care facilities that receive Medicaid funding. The BESB advocates and DMHAS clients rights officers were established through the state personnel process. She has served as KanCare Ombudsman for eight years. Amerigroup contact numbers (Member 1-800-600-4441) (Provider 1-800-454-3730) KanCare Ombudsman. respond to DCF-related inquiries and complaints related to DCF that it receives from DCF clients and personnel, foster and adoptive parents, the Governor' s office, legislators, service providers, and others; 2. com 844-KIDS-FLAThe Children’s O. Customer Service Assistance 1-833-765-2003; Food, Child Care and Cash Assistance 1-888-369-4777; Report Child or Adult Abuse or Neglect 1-800-922-5330; Child Support Service Center 1-888-757-2445. Kansas Long Term Care Ombudsman. There is an Ombudsman office and their phone number is (617) 748-2444 or the email is [email protected] Contact the Foster Care Ombudsman​. The Department of Child Safety (DCS) and the State of Arizona Ombudsman-Citizens' Aide Office Various statutes in the Arizona Revised Statutes Titles 8 and 41, require the Department of Child Safety (DCS) to permit the State of Arizona Ombudsman-Citizens' Aide Office unrestricted access to all DCS records, with few exceptions. The Office serves clients, foster and adoptive parents. If you do not want your email Read More. Ask an Ombudsman Support Question, Get an Answer ASAP!. Kevin Seaver is a trusted MA DCF Attorney Specializing in DCF Law since 1991. Adolescent Services assist youth under the care of DCF to make the transition from out of home care to a self-sufficient, productive life as an adult in the community. (617) 748-2444 is the phone number they use. In the DCF Office of the Ombudsman, parents whose children are unhappy with the way DCF treats them can get help. govDCF Community Relations Office (OCR) works with . Direct 850-717-4505 Cell 850-491-2203 Email: [email protected] The Office of the Ombudsman and Public Services facilitates communication between DEP and the public. It is supported in part by a variety of underwriters. Every year the Long-Term Care Ombudsman Program hosts an Advocacy Day. Resource Number: 17316162 Description Questions concerning Coronavirus and CT DCF, can be sent via email to: DCF. Center for Children's Advocacy. Coronavirus and Children ServicesHelp Desk 1-866-886-3537 (Option 4)Rules & PoliciesPublicationsReport Child AbusePartners for Ohio's Families (PFOF)Reports . gov • KanCare Ombudsman’s office – When other assistance is not working out, the KanCare Ombudsman’s office helps in resolving problems regarding services, coverage, access and rights. DCF - Central Office Ombudsman Office of Injured Employee Counsel Dallas, TX. serve as an information and referral source for such individuals and entities; and. The Department of Children and Families takes all complaints seriously. DDD now assists only adults, while responsibility for children with disabilities was moved to DCF's CSOC. This is an event where our Regional Ombudsman Coordinators from across the state have the opportunity to speak with their respective legislators on current legislation that affects the quality of life for residents of long-term care. If you tried to solve a problem with your local DCF office and you are still .